Privacy Policy

Last updated: August 2026

Lancyland Industrial Supply ("we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website.

1. Information We Collect

We may collect the following types of information when you use our website:

• Account information: name, company name, email address, phone number, country, and business type when you create an account.
• Request information: details you provide when submitting a request for quotation (RFQ), including product selections, specifications, and uploaded attachments.
• Usage data: information about how you interact with our website, such as pages visited, browser type, and device information.

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account;
• Process and respond to your RFQs and inquiries;
• Provide customer support and after-sales service;
• Improve our website, products, and services;
• Communicate with you about your requests and account;
• Comply with applicable legal and regulatory requirements.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only:

• With trusted service providers who assist us in operating our website and delivering services, under confidentiality obligations;
• When required by law, regulation, legal process, or government request;
• To protect the rights, property, or safety of our company, our users, or the public.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Cookies

Our website may use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control cookies through your browser settings, but disabling them may affect certain features of the website.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, update, or delete the personal information we hold about you. To exercise these rights, please contact us using the details below.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at sales@lancyland.com.